Terms of Service

Last updated: 2026-04-23.

What Orbital is

Orbital is an AI-native community operations bot for Discord servers. Installing it grants our Discord application the permissions listed on the consent screen and lets you configure the features through slash commands and the web dashboard.

Acceptable use

• You must hold Manage Server permission on a Discord guild to install Orbital on it.
• You must comply with Discord's own Terms of Service and Community Guidelines. Orbital is not a way to route around them.
• Do not use Orbital to target specific users with harassment, for illegal activity, to exfiltrate minors' data, or to distribute malware.
• Do not attempt to exhaust shared AI credits intentionally — our quota system will cut you off. Repeated abuse may result in your guild being banned from the hosted service.

AI output disclaimer

Orbital's AI features (/kb ask, /digest run,/verify, ticket triage) run on Google Gemini. The model can be wrong. Answers are grounded in the knowledge base entries you provide, but citations do not guarantee accuracy. Always verify before acting on an AI answer. Mods are responsible for the content mods publish.

Pricing + billing

The free tier is free forever. Paid tiers (Starter $3/mo, Pro $10/mo, Lifetime $49 one-time) are billed via Stripe. You can cancel at any time from Stripe's customer portal. We do not process refunds for partial months.

Service availability

Orbital is offered as-is, with no uptime SLA on the free tier. Paid tiers get best-effort support via email. Discord outages, Google Vertex outages, or Stripe outages may interrupt service; we don't credit for outages outside our control.

Termination

You can remove Orbital from your guild at any time. We can remove Orbital from your guild without notice if we detect abuse of the shared AI credit pool, terms-of-service violations, or illegal activity. In either case the data-deletion process in our privacy notice applies.

Limitation of liability

To the maximum extent allowed by law, Orbital's liability for any claim arising from use of the service is capped at the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater. We are not liable for any indirect, incidental, or consequential damages.

Changes

We may update these terms. Material changes are announced via an embed in the audit channel of every installed guild at least seven days before they take effect.

Contact

Questions: support@orbital.app.